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Quality UK home care for your loved one

Home care offers flexible, professional support that helps your loved one live safely and independently at home. From occasional visits to full-time live-in support, we'll match them with a carer who fits their needs and personality.

See how Sharon eliminated stress over distance and found trusted support.

Find a carer0333 920 3648
Elderly woman chatting with her carer

What is home care?

Home care is professional support provided in your loved one’s home. It can include help with personal care, household tasks, medication reminders, mobility support, and companionship. It's also known as care at home, in-home care or domiciliary care, and can be arranged for as little as an hour a week or as a full-time, live-in arrangement.

Who is home care suitable for?

Home care is suitable for:

  • Older adults
  • People with long-term conditions
  • Those recovering from illness or surgery
  • Anyone who needs extra support to live independently at home

How quickly can home care start?

In many cases, home care can begin within 24 - 48 hours, depending on your loved one’s location and care needs.

Is home care an alternative to a care home?

Yes, home care allows people to remain in familiar surroundings while receiving tailored, one-to-one support. It often providing greater flexibility and comfort than residential care.

Which types of home care services are available with Elder?

    Carer laughing with elderly woman on a bench

    Live-in care

    Long-term 24-hour support

    • A carer lives in the home to provide round-the-clock support
    • Suitable for people living with conditions like dementia, reduced mobility, etc.
    • For long-term care needs
    Find a carerExplore live-in care
    Carer helping elderly woman in the kitchen

    Respite care

    Temporary 24-hour support

    • A carer moves in for a few days to provide round-the-clock support
    • Suitable to cover for a main caregiver or for a temporary increase in care needs
    • Minimum duration of 3 days
    Find a carerExplore respite care
    Elderly woman with her carer and daughter

    Visiting care

    Flexible home visits

    • Book as many hours as you need for help in the comfort of your home
    • Support with everyday tasks like grooming, walks, cooking, etc.
    • From as little as 1 hour per week
    Find a carerExplore visiting care
    Older man sleeping

    Overnight care

    • A carer stays through the night to provide support and reassurance
    • Suitable for those needing help overnight or monitoring for safety
    • Choose from a sleeping or waking night carer depending on your needs
    Find a carerExplore overnight care
Carer helping older woman get out of the car

Which tasks can a home carer help with?

Home carers support your loved one across three main areas: personal care, everyday household tasks, and companionship.

Personal care

This covers help with washing, dressing and grooming, support with mobility around the home, and reminders to take prescribed medication at the right time.

Household tasks

Carers can prepare meals, do light housework like laundry and washing up, and take care of shopping or collecting prescriptions.

Companionship

Just as valuable as the practical support is the company: someone to chat to, share a hobby with, or accompany to a GP appointment or the local shops.

What carers introduced through Elder can't do

Carers introduced through Elder are trained to provide day-to-day support, not clinical care. Tasks that need specialist medical training, such as wound care, injections or managing feeding tubes, fall outside what a carer can safely take on. If your loved one needs this kind of support, it's usually arranged alongside a home carer through their GP, district nurse or a specialist team. You can read more in our quick guide for customers.

Find your ideal carer today

Finding the right carer starts with a few questions. If you need care urgently, or you'd just rather talk, one of our care advisors is on hand.

Find a carer0333 920 3648

What’s the difference between home care and a care home?

Choosing between home care and a residential care home depends on your loved one’s unique needs, preferences, and overall health. Understanding the key differences can help you feel more confident about what’s right for them.

Home care

Often preferred
  • Care happens in your loved one's own home
  • One-to-one support from a dedicated carer
  • Keeps your loved one’s usual routines and everyday independence
  • Company from family, friends and neighbours in familiar surroundings
  • Best suited to those who don't need constant supervision or specialist medical care

Care home

May suit some needs
  • Care happens in a residential setting, away from home
  • Support shared across a team of staff caring for several residents
  • Follows a more structured daily schedule
  • Company from staff and other residents
  • Best suited to those who need constant supervision or specialist medical care
Elderly couple with their son

Home care costs with Elder

Home care costs vary depending on whether your loved one needs occasional visits or full-time live-in support.

  • Visiting care with Elder starts from £30 an hour, charged for the time a carer spends with your loved one.
  • Live-in care with Elder starts from £1,150 a week, since a carer lives in the home rather than visiting for set hours.

The exact cost depends on your loved one's care needs, location and how much support they need. For a full breakdown of what affects the price, funding options and ways to save, see our complete guide to home care costs.

Home care wherever your loved one lives

Home care with Elder is available in London, Manchester or any other major UK city. Whichever town or postcode your loved one lives in, tell us their care needs and we'll match them with a carer who lives nearby or is ready to move in.

You don't need to compare local agencies one by one. Elder's UK-wide network means the same standard of vetting, matching and ongoing support wherever your loved one lives, backed by an expert team of care advisors.

Find a carer0333 920 3648
Real families, real stories

Customer stories: Finding trusted live-in care

Finding the right care can feel overwhelming, but hearing how others made the decision can help. Explore real family stories on our stories page.

    Jean and John with their family

    Live-in care vs care home: Kenn and Nicole’s story

    When dementia specialists advised against a care home, Kenn and Nicole found live-in care as another way to support their parents and keep them in the family home.

    Read Kenn and Nicole's story
    Hayley and her dad sitting on the sofa

    How live-in care allowed Hayley's dad to remain at home

    Hayley shares how live-in care gave her dad tailored support, enabling him to regain his independence after being discharged from hospital.

    Read Hayley's story
    Sheila on her daily walk

    How home care gave Sharon peace of mind

    Sharon shares how home care supported her mum Sheila and gave her peace of mind knowing her mum was cared for and never alone.

    Read Sharon's story
Why Elder

Why families choose Elder

We're not the only way to arrange care at home - but families tell us Elder is the one they trust. Here's why.

You choose who comes into your home

Browse real carer profiles, read reviews from families like yours, speak to carers before committing, and make the choice yourself. Nobody is ever assigned to you without your agreement.

15,000+ five-star reviews

More than 15,000 reviews for the carers on our platform help you pick the best for your loved one. Read what they say – because their word matters more than ours.

Real peace of mind, wherever you are

Daily updates, notes and photos from your carer through the MyElder app mean you always know what's happening - without having to chase. Especially if you live far away.

The whole family, kept in the loop

Give siblings or other relatives their own access to MyElder - so everyone stays informed, not just the person who set care up. No more relaying updates between family members.

A real person to call, seven days a week

Your dedicated Family Support Specialist is there when things feel uncertain - whether you have a practical question, need reassurance, or something needs sorting quickly.

Rigorous vetting before introduction

Every carer goes through identity checks, Enhanced DBS or PVG checks, right to work verification, and professional references - all completed before introduced to a family.

How it works

How do I arrange home care with Elder?

01

Share your care request

Tell us your care requirements using our request form, including the type of care you’re looking for, any specialist skills you need, and what daily life looks like.

02

Select your carer

You’ll start receiving profiles of suitable self-employed carers within 24 hours. Chat to them online or arrange a phone or video call, before choosing who you like best.

03

Manage care

Once your agreement with your carer begins, use your MyElder account to chat with them and the Elder team, manage your schedule and care information, and find respite cover if you need it.

Ready to arrange care?

Start online in minutes to find your ideal carer.

Need guidance?
One of our Care Advisors is on hand to talk it through.

Available Care Advisors
Find a carer0333 920 3648
Carer helping older woman in the kitchen

Learn more about home care

Every family's situation is different, so it helps to explore the different home care options available before deciding what's right for yours. These guides cover costs, care types, and practical advice for getting started.

FAQs about home care

0333 920 3648