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Search and connect with self-employed carers

We have connected over 6,000 families and self-employed carers across the UK. Start your search today.

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A live-in carer and a customer talking in the kitchen of her home

How it works

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Share your care request

Tell us what you're looking for using our simple request form or speak with a dedicated care advisor to build your care profile and describe the care you need.

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Select the right carer

You’ll start receiving profiles of your uniquely matched carers in 24 hours. Chat online to carers you’d like to know better, or arrange a phone or video call.

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Prepare for care

Use MyElder to communicate with your chosen carer and the Elder support team, manage your care schedule, and set up secure payment.

Helping you find the right carer

We want you to find a self-employed carer you can trust and get on with. All cares pass a rigorous screening which includes a background check, character and skills assessment, and verifiable professional references. Only 2% of applicants to join Elder are successful. As a result, 9 out of 10 customers are very satisfied with their first carer.

Trustpilot

“Patience is a breath of fresh air! She is lively, cheerful and fun and brings joy to my in-laws' home. Nothing is too much trouble. She makes my mother-in-law feel like a princess.”

Louise Elder Customer

“David has been 400% better than I could ever have imagined. I have seen many carers over the years but David is in a break away Premier league. He is attentive, thoughtful, constantly looking to improve the situation.”

David Elder Customer

“[Our carer] never underestimated mum's sharp intellect and desire to hold on to her independence. She and mum chatted about songs mum had always enjoyed, and she helped to create a special playlist for her."

Jane Elder Customer

“My mother has dementia and Maria quickly gained her trust...Maria cooks her delicious meals from scratch and keeps my mother busy with new card games. I have never seen my mother so happy.”

Alice Elder Customer

“She was a very friendly capable caring lady. My husband thought the world of her and has asked me if he can have her care for him the next time I am away which means a lot to me.”

Elizabeth Elder Customer

"Marko has taken the trouble to understand Ken's complicated needs, has become a good friend for Ken and is restoring some fun to Ken's life. For that we cannot thank him enough."

Alan Elder Customer

“Josephine has gone above and beyond. Every Wednesday she cooks a big meal and sets the table for Alison, her son Donald and his wife Annette, which is the highlight of the week and something they all really look forward to.”

Kyla Elder Customer

“Katie has made life easier and better for my gran from the moment she arrived. She has fitted in so well with our wee family and makes my gran feel special.”

Angela Elder Customer

MyElder is the only solution you need to arrange and manage care

Screenshot of arranging care via the Elder app
Screenshot of reviewing carers via the Elder app
Screenshot of reviewing carers via the Elder app

Capture and manage recipient details

Keep healthcare details up-to-date and in one place to ensure safe and sufficient care delivery for your loved one.

  • Easily update details when things change
  • Allow carers to fully understand care needs
  • Clinical team on hand to review

Review and communicate with carers

Review suitable carers interested in providing care for your loved one. Use chat to talk to them, arrange video calls or even meet in person

  • Review previous experience and intro videos
  • Background checks carried out by Elder
  • Communicate directly to Elder and Carers

Manage care around your schedule

Request and edit care placements within the platform at ease. Have consistency of care moving forward with rotations among previous carers if needed.

  • Manage care schedule to request additional care
  • View your loved one’s care schedule easily
  • Invite family to collaborate and view care in place

Find the right carer with our ElderMatch technology

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    Ensuring safe care delivery

    ElderMatch technology uses the information you provide in your Care Profile to reach out to carers with the exact skills and experience you need.

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    A companion you can count on

    The technology recommends local carers, and looks at interests and hobbies to find a strong personality fit too.

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    Chat to your matches

    Once you've reviewed your carers, get to know your favourites even better using our chat feature. Ask questions, or arrange a phone or video call to feel confident in your choice.

You get to pick and talk to the carer beforehand, so you have someone who is a right fit. The carer gets to ask questions, and you can build a trusted relationship before they even begin care.

Sarah, Elder Customer

The carers have real affection for my parents. They also laugh and joke a lot, which is great especially with my dad…he hasn’t lost his spark even though he is older, and still loves a joke!

Jan, Elder Customer

It has made my own life a lot easier, as I know Jennifer our carer will just sort things out. It’s a nice balance between being consulted about the important decisions, but not having to do it all yourself.

Jill, Elder Customer

We have been very impressed with Elder. They have been really good at finding carers. All the carers have been very very good, kind, organised and helpful. The liaison with Elder has been excellent right from our initial contact.

Margo, Elder Customer

FAQ's

phone0333 920 3648