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Select a time to chat with a care expert
Our advisors are able to help you navigate the complexities of arranging care, as well as tailoring a bespoke plan to your family’s needs.
To find out more, drop us an email
If you’re not ready to talk on the phone, email one of our care team. They’ll be able to answer any questions about live-in care.
How can we help?
Care advice
From care funding to arranging power of attorney and more, we can offer individual advice to help you navigate the complexity of the care system.
Bespoke plan
Our care planning experts will work with your family to tailor a bespoke live-in care plan to your loved one’s needs.
Urgent care
If your care needs are urgent, we’re here to help. Our urgent care team are able to put care in place within 24 hours.
London office (HQ)
Elder HQ, 230 City Road, London EC1V 2TT
Manchester office
WeWork, No.1 Spinningfields, Quay Street, Manchester, M3 3JE
Birmingham office
iHub Offices Floor 4, Colmore Gate, 2-6 Colmore Row, Birmingham B3 2QD
Edinburgh office
2 Walker Street, Edinburgh EH3 7LB
Leeds office
Elder Leeds, Platform, New Station St, Leeds, LS1 4JB
Discover more about Elder
Read customer stories
Every family we help is unique. For each, there are different triggers that finally motivate them to give us a call. Here are some of their stories:
Joanne’s story – care to support mild dementia
Joanne’s story – care that keeps Mum in her dancing shoes Joanne and her mum, Patricia, have been with Elder since 2017. Patricia has mild dementia, but that doesn’t stop…
Wendy’s story – moving from hourly care
Wendy’s story – moving from hourly care Mum has been disabled for a few years now. She used to have hourly care visits, but last summer she sadly fell and…
Jim’s story – care after hospital discharge
Jim’s story – care after hospital discharge Helen and her dad, Jim (92), have been with Elder since May 2020. Tabayi or ‘Tabby’ is their primary carer. Helen’s sister Ruth…
Sue’s story – care for a WW2 veteran
Sue’s story – care for a WW2 veteran My mother is an amazing woman. She is very quick-witted and has lived a full life, even having a stint as a…
Jill’s story – personalised dementia care
Jill’s story – personalised dementia care Jill has been with Elder since Jan 2020, care is for her mum (Peggy) who is 97 with dementia. Jennifer is their primary carer. …
Jan’s story – care for an elderly couple
Jan’s story – care for an elderly couple Jan has been with Elder since 2017, care is for her mum (Jean) and dad (Fred). Jean and Frederick are in their…
Ian’s story – live-in care advised by local council
Ian’s Story – live-in care advised by local council It started with Dad’s health deteriorating, followed by a hospital visit. At that point, we already had morning and evening visits…
Paying for care
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Paying for care: A four-step plan to get funding
Get clarity on paying for care Start by using our funding calculator…
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NHS Continuing Healthcare – how to get all your care costs covered
NHS Continuing Healthcare – your complete guide NHS Continuing Healthcare covers every…
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Elderly benefits – get what you’re entitled to
Benefits for the elderly – how to top up your income Whether…
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Local authority funding – how most people fund their care
Local authority care funding – everything you need to know If you…
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Using an equity release scheme to fund live-in care
Using an equity release scheme to fund live-in care Paying for care…
Information and advice
Information and advice
Caring for a loved one
Are you looking after a loved one? We’ve used our experience of helping families to produce this detailed guide on best practices forself-employed carer.
Information and advice
Preparing for care
Yet to decide which care option is best for you? In this guide, we run through the most popular types of care. Comparing live-in care to the care home.
Information and advice
Living well with dementia
In this guide, Beth Britton – an award-winning dementia campaigner provides you with the essential information and practical tips you need to live well with dementia.
Information and advice
Staying active and mobile
In this guide, we’ll take a look at the sorts of mobility issues you might expect to arise, explore the importance of diet and how you can improve loved one’s lifestyle right away.
Information and advice
Getting out and about in later life
A healthier, more fulfilling life begins the moment you step outside. That can be trickier as you get older. Here’s our top advice on making sure you can get out and about.