Get in touch

We’re open 9am-7pm on weekdays and 9am-5pm on weekends.

Call us today:

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Select a time to chat with a care expert

Our advisors are able to help you navigate the complexities of arranging care, as well as tailoring a bespoke plan to your family’s needs.

To find out more, drop us an email

If you’re not ready to talk on the phone, email one of our care team. They’ll be able to answer any questions about live-in care.

How can we help?

Care advice

From care funding to arranging power of attorney and more, we can offer individual advice to help you navigate the complexity of the care system.

Bespoke plan

Our care planning experts will work with your family to tailor a bespoke live-in care plan to your loved one’s needs.

Urgent care

If your care needs are urgent, we’re here to help. Our urgent care team are able to put care in place within 24 hours.

Our offices across the UK

London office (HQ)

Elder HQ, 230 City Road, London EC1V 2TT

Manchester office

WeWork, No.1 Spinningfields, Quay Street, Manchester, M3 3JE

Birmingham office

iHub Offices Floor 4, Colmore Gate, 2-6 Colmore Row, Birmingham B3 2QD

Edinburgh office

2 Walker Street, Edinburgh EH3 7LB

Leeds office

Elder Leeds, Platform, New Station St, Leeds, LS1 4JB

Discover more about Elder

Read customer stories

Every family we help is unique. For each, there are different triggers that finally motivate them to give us a call. Here are some of their stories:

Joanne’s story – care to support mild dementia

Joanne’s story – care that keeps Mum in her dancing shoes Joanne and her mum, Patricia, have been with Elder since 2017. Patricia has mild dementia, but that doesn’t stop…

Wendy’s story – moving from hourly care

Wendy’s story – moving from hourly care Mum has been disabled for a few years now. She used to have hourly care visits, but last summer she sadly fell and…

Jim’s story – care after hospital discharge

Jim’s story – care after hospital discharge Helen and her dad, Jim (92), have been with Elder since May 2020. Tabayi or ‘Tabby’ is their primary carer. Helen’s sister Ruth…

Sue’s story – care for a WW2 veteran

Sue’s story – care for a WW2 veteran My mother is an amazing woman. She is very quick-witted and has lived a full life, even having a stint as a…

Jill’s story – personalised dementia care

Jill’s story – personalised dementia care Jill has been with Elder since Jan 2020, care is for her mum (Peggy) who is 97 with dementia. Jennifer is their primary carer. …

Jan’s story – care for an elderly couple

Jan’s story – care for an elderly couple Jan has been with Elder since 2017, care is for her mum (Jean) and dad (Fred). Jean and Frederick are in their…

Ian’s story – live-in care advised by local council

Ian’s Story – live-in care advised by local council It started with Dad’s health deteriorating, followed by a hospital visit. At that point, we already had morning and evening visits…

Paying for care

Information and advice