Real home care customer stories
Find out what home care is like from families who have arranged it with Elder themselves.
6,000+ Carers
Select from over 6,000 qualified carers
Fast matching
Care can begin in as little as 24 hours
Across Great Britain
We have organised care in every GB postcode
Cost efficient
Costs on average 35% less than traditional services
Customer stories: Finding trusted live-in care
Finding the right care can feel overwhelming, but hearing how others made the decision can help. Explore real stories of families who found trusted support through live-in care.
Live-in care vs care home: Kenn and Nicole’s story
Kenn and Nicole share how live-in care allowed their parents to stay safe and happy in their own home, avoiding the stress of a care home. Their story shows how a dedicated carer can provide peace of mind and continuity for both loved ones and their families.
How home care gave Sharon peace of mind
Sharon shares how home care supported her mum, Sheila – helping her remain independent in the place she loves, while giving Sharon peace of mind knowing her mum was cared for and never alone.
More customer stories about live-in care
Explore more real stories from families who’ve chosen Elder’s live-in care – and discover how personalised support at home can make all the difference.
Dementia support: Real stories of staying home
When dementia progresses, familiar surroundings can make all the difference. Discover how families have used live-in dementia care to bring reassurance, routine, and peace of mind.
How Sue found relief with live-in dementia care for her mum
Sue shares how dementia care helped her mum stay safe and happy in her own home. This allowed Sue to stop being a carer and become a daughter again, providing her with immense peace of mind.
More customer stories about dementia care
Read more stories from families who have chosen live-in care for their loved ones living with dementia.
Find your ideal carer
We have connected over 5000 families to carers so far.
Urgent support: Stories of fast and reliable home care
When care is needed quickly, finding trusted support can bring instant relief. These stories show how Elder’s urgent home care helps families navigate sudden change with confidence and peace of mind.
Urgent support found: Anne's story of 24-hour care relief
Anne shares how Elder delivered a trusted carer within 24 hours for her friend Sheila. See how reliable support resolved a crisis and eliminated the worry of having a private carer leave.
More customer stories about emergency home care
See how Elder’s emergency home care has helped families get trusted support quickly, keeping their loved ones comfortable and cared for at home.
Learn more about our services
Live-in care
Long-term 24-hour support
- A carer lives in the home to provide round-the-clock support
- Suitable for people living with conditions like dementia, reduced mobility, etc.
- For long-term care needs
Respite care
Temporary 24-hour support
- A carer moves in for a few days to provide round-the-clock support
- Suitable to cover for a main caregiver or for a temporary increase in care needs
- Minimum duration of 3 days
Visiting care
Flexible home visits
- Book as many hours as you need for help in the comfort of your home
- Support with everyday tasks like grooming, walks, cooking, etc.
- From as little as 1 hour per week