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Customer reviews
Find out what live-in care is like from families who have arranged it themselves.
Read customer stories
Every family we help is unique. For each, there are different triggers that finally motivate them to give us a call. Here are some of their stories:
Joanne’s story – care to support mild dementia
Joanne’s story – care that keeps Mum in her dancing shoes Joanne and her mum, Patricia, have been with Elder since 2017. Patricia has mild dementia, but that doesn’t stop…
Wendy’s story – moving from hourly care
Wendy’s story – moving from hourly care Mum has been disabled for a few years now. She used to have hourly care visits, but last summer she sadly fell and…
Jim’s story – care after hospital discharge
Jim’s story – care after hospital discharge Helen and her dad, Jim (92), have been with Elder since May 2020. Tabayi or ‘Tabby’ is their primary carer. Helen’s sister Ruth…
Sue’s story – care for a WW2 veteran
Sue’s story – care for a WW2 veteran My mother is an amazing woman. She is very quick-witted and has lived a full life, even having a stint as a…
Jill’s story – personalised dementia care
Jill’s story – personalised dementia care Jill has been with Elder since Jan 2020, care is for her mum (Peggy) who is 97 with dementia. Jennifer is their primary carer. …
Jan’s story – care for an elderly couple
Jan’s story – care for an elderly couple Jan has been with Elder since 2017, care is for her mum (Jean) and dad (Fred). Jean and Frederick are in their…
Ian’s story – live-in care advised by local council
Ian’s Story – live-in care advised by local council It started with Dad’s health deteriorating, followed by a hospital visit. At that point, we already had morning and evening visits…
Customer snapshots
Whether it’s getting up on the dance floor, forming lasting friendships or offering complete peace of mind to love ones, a live-in carer can be transformative. These videos include families discussing why they chose live-in care and how it was arranged, as well as snapshots of how those receiving care find it.
