A familiar and comfortable routine

We do our best to ensure your loved one’s care is as consistent as possible. However, like all jobs, time off is needed. Here’s a typical pattern of care:

• Week one: Your loved one’s primary carer starts. They live in, working up to ten hours a day, with two hours of breaks taken intermittently throughout the day. This first week is a trial week. If it doesn’t work out, you’re able to cancel – with no strings attached.
• Week two to three: Provided everything is going well, the carer remains in place, supporting you or your loved one with everything required to make the most of life.
• Week four: The primary carer takes time off. A substitute ‘respite’ carer moves in. Respite carers are held to exactly the same high standards of vetting and background checking as any other carer, and will take care of you or your loved one until the primary carer returns.
• Week five to seven: The primary carer returns. They’ll typically be in place for another three to four weeks. This working pattern will usually then continue, so everyone can get into a comfortable and familiar routine.