Arranging care for someone you love is never easy. It’s often stressful, confusing and complex. In a world that’s difficult to navigate, we’re here to help. Here’s how arranging care with Elder works.
Talk through your family’s situation with one of our expert care team. They’re able to provide advice on navigating the system, discuss how to put funding in place and help you understand whether live-in care is suitable.
Following your call, it’s time to complete your application. You can do this by using the My Elder login we’ll give you, or by requesting a freepost form. It covers everything from health requirements and medication, to favourite meals and hobbies.
Our matching team then work with your family to help you find the most suitable available carer. We’ll help source them based on your loved one’s individual needs and personality.
“Going home at the end of the day or finishing a placement I feel I have contributed to the world – and in such a positive way”
Once we’ve helped to find a carer we think is suitable, we’ll give you access to their profile and introductory video. This gives you an opportunity to be completely certain the whole family is united behind the decision.
We’ll arrange travel with the carer. They’ll arrive between 12pm-2pm on the first day of the care package. Your family will then have a no-strings trial week to be completely sure live-in care works for you.
My Elder puts everything you need to manage your care in one, handy place. From updating payment details and reading carer profiles to planning handover days and, crucially, keeping your loved one’s details updated.
A live-in carer’s responsibilities will range depending on the level of care that’s required. However, standard tasks include:
We do our best to ensure your loved one’s care is as consistent as possible. However, like all jobs, time off is needed. Here’s a typical pattern of care:
In this guide, we’ve used our experience to help you understand how to make the most of live-in care in the days, months and years ahead.
Sometimes, things just don’t go as you planned. And, at Elder, we believe it’s always best to be prepared for any situation, no matter how unlikely. Here's how we can help.
Our care plans are all about putting your family in control. We understand care can be expensive. But our pricing makes live-in care as affordable as possible, while still ensuring the carers we work with make a decent living.
As an introductory live-in care agency, Elder match you and your family with an experienced, vetted and self-employed home carer.