We’re hiring

Join us, and together we can change perceptions, and transform lives through live-in care

Find out more about careers at Elder HQ
 

Let’s begin with why we’re here.

Our mission is to reinvent what it means to age.

At Elder we believe getting older shouldn’t mean giving up choice and independence – even when you need care.

In a world where social care remains one of society’s biggest challenges, ensuring people get to live their own lives, on their own terms empowers everything we do. It forms who we are, the way we take action, and how we learn and grow together as a team.

 

Our values

Our values are more than words on a page – they’re behaviours we live every day, because actions always speak the loudest.

Elder values - seeking excellence

Seeking excellence

We’re continuously raising the bar and breaking the mould to deliver results to high standards and solve complex problems for customers and carers.


We nail our day jobs.

We’re always looking for a better way of doing things.

We’re resilient.

Elder values - together

Together

We run an insight-driven business, where everyone is equal. We work closely and transparently together, at pace – whether with our colleagues, carers or partners.

We use radical candour to grow as a collective and hold each other accountable.

We treat everyone with empathy and care.

We communicate often, giving open, honest feedback and support.

 
Elder values - for our society

For our society

We are passionate about keeping people in their own home as they age, and changing society for the better.



We make decisions today, with tomorrow’s goals in mind.

We embrace everyone.

We are driven to make a difference, so we never settle for the status quo

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Our Benefits

From free training courses, personal development plans, and creative workshops, to regular get-togethers and team socials, we want to make sure everyone at Elder feels valued and included.

Getting set up

You’ll get your very own Mac, and if working from home, we can do a quick assessment to ensure you have everything you need – from screens and keyboards to a comfy office chair.

Hybrid working

At Elder you can split your time between working remotely and from our HQ, and you can work fully remotely for up to 30 days a year.

Flexible working hours

Not a morning person? Need to pick the kids up in the afternoon? We’ll discuss hours that suit you and the business best. We do have set shifts for our customer and carer-facing teams.

Supporting your wellbeing

You’ll have access to Private individual Healthcare insurance with Vitality. Cover includes unlimited talking therapy sessions and GP consultations within 48 hours. Our well-being committee holds events throughout the year and mental health first aiders are always on hand.

Free drinks and snacks

We stock our kitchen with plenty of fruit, and have unlimited tea, coffee and soft drinks to fuel you up for the day. Plus, on Thursdays we keep the beer fridge full to get the weekend started.

Pay for new parents

Whether you or your partner is having a baby, or you have decided to adopt, we give new mums and dads 12 weeks of flexible parental cover at full pay.

growth and development

You’ll have access to 100’s of online courses via e-learning platforms, the chance to take part in our internal Mentoring Programme, as well as daily opportunities to learn about real-life business in a disruptive scale-up, and grow and contribute beyond your role.

Inspiring learning and CSR

From guest speakers on LGBTQ initiatives and mental health, to interactive workshops and weekly spotlights, we love to share knowledge, raise awareness and shake up unconscious bias.

Rollover holiday time

We all need a good break, so with Elder you’ll get 25 days off a year, plus bank holidays. If you don’t use them all up, you can carry some over to the next year too.

Pension Scheme

We know the importance of getting our finances in shape for when we’re older. It’s why we help contribute towards your pension.

Stock options

You do your share of the work, so it’s only right that you should get your share of the success. Everyone who works here gets the opportunity to own a stake in the company.

A jam-packed social calendar

Whether it’s down the pub after work, at your team’s sponsored quarterly social, or at an annual offsite Elder party, you’ll really get to know everyone at the company

Discounts and gifts

With savings on anything from coffee to gadgets, our partners can help your money go a bit further. Want to say thank you to someone within the company? We’ll help you send them a free surprise gift.

Referral scheme

Know someone who would be a brilliant fit here at Elder? As an Elder employee you can earn bonuses each time you successfully refer a new member of the team.

Private health insurance

Our private health insurance package rewards you for staying active, and gives you access to a wealth of support. This includes guaranteed GP consultations within 48 hours, mental health therapy, and dental and optical cover.

Our Culture

Our culture is created by our people – our differences shape better conversations, and better opportunities for everyone. At Elder every experience, passion and talent matters and deserves a space to shine. So, we ensure everyone has a voice, and feels empowered to own, solve and create things they truly care about.

Honesty is important to us too. We’re always transparent about our progress and encourage feedback from everyone, regardless of their role. We believe that to move forward we all need a clear picture of what lies ahead, and an understanding of how we can each make a difference.

Ultimately, whether we’re sharing ideas, supporting each other’s development, or celebrating at a company social, we’re a collective. Every person at Elder even has the opportunity to own a stake in the company, because we’re in this together.

The culture at Elder

Find your department

Elder's people and HR team

People and HR

A small but mighty team responsible for attracting and developing talent at Elder. Our people team helps us to evolve our vibrant company culture so that everyone has the space to succeed.

Elder customer success team

Customer Success

Our sales and customer account management teams ensure families have the best possible experience with Elder. They’re passionate about listening to and supporting people throughout the care journey.

Carer Success

Together, this team helps carers discover, join, and stay with Elder. They’re committed to ensuring every carer gets the most out of our platform, and that they have everything needed to thrive.

Elder clinical team

Clinical and QA

Our clinical and quality assurance team set the standards for care – ensuring we are always person centred in our approach, and continually striving for excellence in everything we do.


Elder engineering team

Engineering

Our in-house software engineering team is working on building out the world’s only platform for live-in care delivery – at scale, and the systems that connect families, carers, and Elder.


Product

This team defines how we utilise technology to create outstanding user experiences and a scalable operating model. They establish a vision and strategy for our technology platform and prioritise improvements to our apps.

Finance

From record keeping and payroll, to financial planning and analysis, our finance team keeps our numbers in check, and gives us the insight to ensure we are making the right decisions, at the right time.


Marketing

The team tasked with gathering insights and evolving the Elder brand. From web and social media to advertising and design, they ensure we connect with customers and carers in new and exciting ways.


Elder partnerships team

Partnerships

The team that forges relationships with organisations across the UK – ensuring we connect to those who share our mission to help the elderly maintain choice and independence throughout their care journey.

Elder BI and data team

BI and Data

Our BI experts and data scientists make sense of the complex data collected from our users and products, and are breaking new ground in how to best recruit carers and match them with customers.


Elder legal team

Legal

From contracts and policy, to advice and training, our Legal Team helps to keep us compliant, and ensures we make decisions that protect our people, our customers, and the carers we work with.


Want to browse all open roles at Elder?

 

Why Elder? 

At Elder we always set out to find the best. However, the best doesn’t always mean the most experienced. The best are those who don’t just see a role with us as a job, but as an opportunity to make a difference for vulnerable people and their families. They may not know all the ins and outs of the UK’s social care challenges, but they’re passionate about learning more. They aren’t afraid to ask questions, and get stuck in. 

We’ll do everything we can to support your success too. We have varied opportunities for career progression and ensure everyone’s talent has an opportunity to shine. 

You’ll be free to map your own path and grow beyond your role, with regular personal development sessions and mentoring that ensure you’re always heading towards your aspirations. 

What our Elders say

Elder Spotlights