Carer of the Month: Lourine

Lourine joined Elder back in May 2020 and has provided 15+ weeks of exceptional person-centred care. 

How are home carers insured?

She consistently receives lovely testimonials clients, and her most recent client felt she truly went above and beyond. Here’s what they had to say…

“Lourine arrived to care for my mother shortly after her youngest son died.

She moved in to expertly provide all her care needs in a very professional manner which also made things easier for the family too. Where Lourine went above and beyond was how much compassion and kindness she showed my mother, sitting with her to comfort her, tempting her to eat etc.

Then my father (who was in hospital) died three weeks later. Again, Lourine was an enormous support, comforting my mother and making sure she had everything she needed (particularly as I was self-isolating and couldn’t be there), all done with such grace and kindness.

Lourine delayed her return home so she could stay and support my mother emotionally through the funeral and the days afterwards. Lourine has also coped with a bathroom refit, washing machine breakdown and numerous other issues with ease.

She has helped all of my family through a dreadful time and we are very grateful to her.”

Nominated by a customer that has requested to protect their name.

 

Meet Lourine…

Discover Lourine’s reasons for becoming a carer, what she loves about the job, and what drives her in life…

Read customer stories

Every family we help is unique. For each, there are different triggers that finally motivate them to give us a call. Here are some of their stories: