Carer of the month – Anna

Anna is an incredibly kind person, the kind of person that puts her everything into what she does.
Always looking to find ways of improving quality of life and reflecting on what she was doing.
Working with the family so closely and passionately.
Gives 100% all of the time. She took care to another level.
We have had good carers before, but she truly believes in what she is doing.
She came at the right time and the stars aligned, she knew what we were trying to achieve.
She is a special sort of person who is prepared to do it our way whilst facilitating our relationship with Mum as she deteriorated.
Mum has recently passed away but Anna made sure she was in comfort for as long as she could be.

Nominated by Sarah, recent customer with Elder

Read customer stories

Every family we help is unique. For each, there are different triggers that finally motivate them to give us a call. Here are some of their stories:

Joanne’s story – care to support mild dementia

Joanne’s story – care to support mild dementia

Joanne’s story – care that keeps Mum in her dancing shoes Joanne and her mum, Patricia, have been with Elder since 2017. Patricia has mild dementia, but that doesn’t stop…

Wendy’s story – moving from hourly care

Wendy’s story – moving from hourly care

Wendy’s story – moving from hourly care Mum has been disabled for a few years now. She used to have hourly care visits, but last summer she sadly fell and…

Live-in care has supported Jim’s recovery from a stroke and COVID-19.

Jim’s story – care after hospital discharge

Jim’s story – care after hospital discharge Helen and her dad, Jim (92), have been with Elder since May 2020. Tabayi or ‘Tabby’ is their primary carer. Helen’s sister Ruth…

Sue’s story – care for a WW2 veteran

Sue’s story – care for a WW2 veteran

Sue’s story – care for a WW2 veteran My mother is an amazing woman. She is very quick-witted and has lived a full life, even having a stint as a…

Live-in care allowed Peggy to return home after a stay in residential care.

Jill’s story – personalised dementia care

Jill’s story – personalised dementia care Jill has been with Elder since Jan 2020, care is for her mum (Peggy) who is 97 with dementia. Jennifer is their primary carer. …

Jan’s story – care for an elderly couple

Jan’s story – care for an elderly couple

Jan’s story – care for an elderly couple Jan has been with Elder since 2017, care is for her mum (Jean) and dad (Fred). Jean and Frederick are in their…

Ian live-in care customer

Ian’s story – live-in care advised by local council

Ian’s Story – live-in care advised by local council It started with Dad’s health deteriorating, followed by a hospital visit. At that point, we already had morning and evening visits…