February 2021 – Carer of the month


Beverley was the main carer for Veronica from March 2020 until this year when our client’s sister sadly passed away. It was the worst time given the COVID-19 lockdowns when the family couldn’t visit. Beverley went to great lengths to protect Veronica from the risk of becoming infected and clearly became a real pillar of her life – right through to the end.

“I cannot praise Beverley highly enough. She was always cheerful and kept us well informed about Veronica’s health. She regularly sent photos/videos to us.”

“Beverley was very attuned to Veronica’s physical and emotional needs and set herself high standards of care. Dealing with dementia can never be easy. She prides herself on cooking and providing excellent food too.

From the day I met her at the house to introduce her there (the day the first lockdown was announced!), Beverley gave a great sense of routine and kindness.

Right to the end, Veronica was always desperate for a plan of action and Beverley’s order and calmness was helpful in giving a sense of purpose. The situation was altering all the time and Beverley had to constantly adapt.

She also has a true understanding of dementia. Working out what people with it are trying to express and how best to respond to these concerns. She has a grasp of this more than many carers I have known over many years of arranging care for older people. We enjoyed many discussions about the minutiae and even better ways to deal with Veronica’s sometimes challenging and often distressed behaviour.

We can’t thank her enough.”

– Veronica’s family

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