Arranging care for someone you love is never easy. It’s often stressful, confusing and complex. In a world that’s difficult to navigate, we’re here to help.
To get started, book a time slot with one of our care planning experts.
Talk through your family’s situation with one of our expert care team. They’re able to provide advice on navigating the system, discuss how to put funding in place and help you understand whether live-in care is suitable.
Following your call our team will create a bespoke care plan. This goes through the level of care your loved one requires, and the type of person they are.
Our matching team then work with your family to find the most suitable available carer. That means talking with everyone involved to get the clearest picture of the kind of carer they’d feel comfortable with.
Olivia, one of our care support team, explains how we do our best to ensure your loved one’s carer is someone they’re genuinely going to get along with. It’s all about building up the kind of person they are.
Once we’ve found a carer we think is suitable, we’ll send you their profile and introductory video. This gives you an opportunity to be completely certain the whole family is united behind the decision.
We’ll arrange travel with the carer. They’ll arrive between 12pm-2pm on the first day of the care plan. Your family will then have a no-strings trial week to be completely sure live-in care works for you.
Once you start care with us, your Elder account puts all the important things, such as carer profiles and handover dates, in one handy place. So you can keep track of your loved one’s care plan wherever you are.
To find out more about live-in care from Elder, or for help navigating the system, book your free care consultation with one of our expert care advisors below.
We’ve teamed up with equity release specialists, Key Retirement, to offer a bespoke Live-in Care Plan. This enables your relative to extract the amount they need to pay for live-in care from their home, without having to move out. Find out more here.
If your loved one has less than £23,250 in liquid assets (Scotland: £26,500, Wales - £30,000), you’re entitled to financial support from your local authority. To get control over this, you’ll need to request Direct Payments from your local authority. Find out more here.
We’ve made paying for care as simple as possible. There are no long contracts. You pay weekly in arrears, usually by direct debit. What’s more, you won’t pay more than your flat rate for bank holidays and we never levy any unfair fees when you join or leave.
A live-in carer’s responsibilities will range depending on the level of care that’s required. However, standard tasks include:
One of our customers, Mikis, talks through what his live-in carer does for hime. From cooking something different every day, to playing backgammon, he couldn’t live without her.
We do our best to ensure your loved one’s care is as consistent as possible. However, like all jobs, time off is needed. Here’s a typical pattern of care:
To get started, book a time with one of our care advisors. They’ll work with you and your family to put a care plan in place in as little as 24 hours.
Discover every detail about our service in this comprehensive e-brochure. Covering everything from what live-in care is to how you can put funding in place, it provides you with all the information your family needs to make the best decision with complete confidence.