Carer of the Month

We understand that a lot of what carers do on a daily basis isn’t unique. How they make people feel is. Our ‘Carer of the Month’ initiative helps us recognise those who’ve gone that extra mile, expertly delivering professional, person-centred care.

Caring isn’t an easy job. There are plenty of challenges along the way. To do it exceptionally takes superhuman strength, and a genuine passion to make someone’s life better. This is their time to shine.


Winners of the award are featured in our newsletters, on our website and across our social media channels. Should they win, we’ll also send a hamper for you to enjoy with your carer.

What do we judge it on?

Each month, Elder’s Carer of the Month Panel – which includes people who work in various areas of the organisation – carefully select the person they believe exceeds our Standards and deserves recognition.

Deliver professional, person-centred care

Overcame a tricky situation

Encourages independent living

Supports an active way of living

Respects boundaries and shows flexibility

Shows friendship and kindness

Approaches care with creativity

Has a heart of gold and shows respect

Goes above and beyond, the Elder way

How to nominate your carer

Nominating your carer as our Carer of the Month is a lovely way to show how you appreciate all the hard work they’re putting in. It really can mean a lot. If your nomination is successful, we’ll send you both a little something to say thanks. But first, here’s what you have to do:

1

Contact your Family Support Associate

If you’re an Elder customer and you want to highlight the incredible work your carer is doing, you have the opportunity to nominate your superstar carer. Contact your Family Support Associate and let them know you’d like to make a nomination. It’s as simple as that.

2

Complete our questionnaire

Your Family Support Associate will send you a short questionnaire. This is your opportunity to highlight why you think your carer deserves the award. Go into as much detail as you can – think about all those little things that make a big difference to your loved one’s life.

3

The winner is announced

We’ll let you know if your carer gets the award. If they do, we’ll showcase their achievements in our newsletters and across social media. You and your carer will get a gift to say thanks for sharing your story.

Customer snapshots

Whether it’s getting up on the dance floor, forming lasting friendships or offering complete peace of mind to loved ones, a live-in carer can be transformative. These videos include families discussing why they chose 24-hour care at home and how it was arranged, as well as snapshots of how those receiving care find it.

Read customer stories

Every family we help is unique. For each, there are different triggers that finally motivate them to give us a call. Here are some of their stories:

Joanne’s story – care to support mild dementia

Joanne’s story – care that keeps Mum in her dancing shoes Joanne and her mum, Patricia, have been with Elder since 2017. Patricia has mild dementia, but that doesn’t stop…

Wendy’s story – moving from hourly care

Wendy’s story – moving from hourly care Mum has been disabled for a few years now. She used to have hourly care visits, but last summer she sadly fell and…

Jim’s story – care after hospital discharge

Jim’s story – care after hospital discharge Helen and her dad, Jim (92), have been with Elder since May 2020. Tabayi or ‘Tabby’ is their primary carer. Helen’s sister Ruth…

Sue’s story – care for a WW2 veteran

Sue’s story – care for a WW2 veteran My mother is an amazing woman. She is very quick-witted and has lived a full life, even having a stint as a…

Jill’s story – personalised dementia care

Jill’s story – personalised dementia care Jill has been with Elder since Jan 2020, care is for her mum (Peggy) who is 97 with dementia. Jennifer is their primary carer. …

Jan’s story – care for an elderly couple

Jan’s story – care for an elderly couple Jan has been with Elder since 2017, care is for her mum (Jean) and dad (Fred). Jean and Frederick are in their…

Ian’s story – live-in care advised by local council

Ian’s Story – live-in care advised by local council It started with Dad’s health deteriorating, followed by a hospital visit. At that point, we already had morning and evening visits…