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Essential information: working with us

When you take a placement with us, you’re not working for us, you’re working with us. That’s because we’re an introductory agency. Unlike a ‘full-managed’ company, we don’t employ those we work with. With Elder, you’re self-employed.

That means you have the flexibility to take a placement whenever it suits you. It also means we provide a different role to an employer. You decide and manage your own holidays, we’re simply here for support when you need it.

All Elder carers are self employed

Self employment means you’re your own boss. Free to choose the placements you’d like to do and have flexibility around when you’d like to work. However, this also means you’re responsible for the care services you deliver, as well as paying your own tax and national insurance at the end of the year. Find out more about self-employment


The NHS defines safeguarding as ‘protecting a person’s right to live in safety, free from abuse and neglect’. As a carer, you play an incredibly important role in your care receiver’s life, promoting their happiness and keeping them safe. We recommend reading the NHS guide below which outlines your responsibilities as a safeguarder. Read the NHS guide to safeguarding adults.

Mental capacity

One of the best parts of being a live-in carer is that you’re able to help someone maintain their independence. By promoting your care receiver’s choice and allowing them to make their own decisions, you’re empowering them to live life the way they choose. By assessing your care receiver’s mental capacity correctly, you can keep the person safe and happy. Read more about mental capacity and how to assess it.

Risk assessment

Assessing risk is a very important part of being a carer and involves making decisions on someone’s care, dependant on their situation. If at any time during a placement you feel, for whatever reason, that you are not able to safely meet the care recipient’s needs you must contact Elder immediately and discuss this with the care recipient and their family. Read more about risk assessment.


When you’re working with a care receiver, you immediately become part of a team of people trying to keep that person safe and happy. Knowing who those people are, whether it’s the care receiver’s family, friends, their district nurse or GP, is very important. As is keeping the team informed of any changes or risks that you’ve found. That all boils down to successful reporting. Read a sample guide to reporting here.