How home care gave Sharon peace of mind
130 miles apart, Sharon needed trusted home care for her mum. She shares how Elder provided the professionalism and support needed to reduce her stress.
How home care helped Sharon’s mum stay in the home she loves
In this video, Sharon shares how our home care services supported her mum, Sheila – helping her remain independent in the place she loves, while giving Sharon peace of mind knowing her mum was cared for and never alone.
Peace of mind for long-distance care
The physical distance between family members introduces unique stress and complexity into arranging home care. Sharon's experience reveals the three core components Elder provided to overcome this barrier: professional guidance, emotional relief, and reliable support for her mother, Sheila, 130 miles away.
Professionalism focused on the person
For Sharon, Elder stood out immediately due to their approach to her mother, Sheila, which went beyond just transactional duty:
"To me, what makes Elder different is their professionalism. They just seem to be a little bit more caring than some of the others."
During the initial setup, the team demonstrated genuine interest in Sheila's well-being, focusing on the quality of life rather than just the necessary tasks:
"The person I spoke to at the other end wanted to know mum's interests, and they wanted to know what was her normal routine and stuff like that, and so it just made it an easy option really."
The relief of knowing someone is there
The primary benefit of the home care solution was the significant emotional relief it brought to Sharon, who was constantly worried about her mum being on her own from 130 miles away:
"It gave me peace of mind. It made my life easier, I wasn't getting stressed thinking my mum was on her own. As soon as our carer started, I seemed to have a big weight lifted... and I don’t get as stressed out knowing that someone is here with my mum."
This assurance that "someone is here" is the foundation of peace of mind for families managing long-distance care.
Nothing is too big or too small
Beyond daily support, Sharon emphasised the reliable nature of our Elder team. Knowing that all problems, big or small, could be handled quickly was vital for her, especially given the distance:
"Nothing is too big or too small for them to sort out, which is brilliant. You know, you need that when you're in this position, you need that support."
This guaranteed support structure reinforces the dependability of Elder's care model, essential for overcoming the challenges of care from a distance.
Learn more about our services
Live-in care
Long-term 24-hour support
- A carer lives in the home to provide round-the-clock support
- Suitable for people living with conditions like dementia, reduced mobility, etc.
- For long-term care needs
Respite care
Temporary 24-hour support
- A carer moves in for a few days to provide round-the-clock support
- Suitable to cover for a main caregiver or for a temporary increase in care needs
- Minimum duration of 3 days
Visiting care
Flexible home visits
- Book as many hours as you need for help in the comfort of your home
- Support with everyday tasks like grooming, walks, cooking, etc.
- From as little as 1 hour per week