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Street view of Acacia Care Centre
CQC rating: Requires improvement

Acacia Care Centre

Operated by London Residential Healthcare Limited · 62 beds

Acacia Care Centre is a large nursing home located in London, with 62 beds. The facility houses adults over 65 including people with Alzheimer's and other forms of dementia. The facility also cares for residents with physical disabilities.

32 Chalfont Road, South Norwood, London, SE25 4AA, London, SE25 4AA

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Our services

  • Carer laughing with elderly woman on a bench

    Live-in care

    Long-term 24-hour support

    • A carer lives in the home to provide round-the-clock support
    • Suitable for people living with conditions like dementia, reduced mobility, etc.
    • For long-term care needs
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  • Carer helping elderly woman in the kitchen

    Respite care

    Temporary 24-hour support

    • A carer moves in for a few days to provide round-the-clock support
    • Suitable to cover for a main caregiver or for a temporary increase in care needs
    • Minimum duration of 3 days
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  • Elderly woman with her carer and daughter

    Visiting care

    Flexible home visits

    • Book as many hours as you need for help in the comfort of your home
    • Support with everyday tasks like grooming, walks, cooking, etc.
    • From as little as 1 hour per week
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About Acacia Care Centre

Acacia Care Centre is a large nursing home located in London, with 62 beds. The facility houses adults over 65 including people with Alzheimer's and other forms of dementia. The facility also cares for residents with physical disabilities.

The Care Quality Commission (CQC) has monitored Acacia Care Centre since November 2012. In the last report by the CQC from January 2021, the nursing home received an overall rating of requires improvement.

Acacia Care Centre is operated by London Residential Healthcare Limited. London Residential Healthcare Limited is a large group of care homes with twelve individual facilities across England.

For more information about Acacia Care Centre, please call 02087681217.

Map showing location of Acacia Care Centre

Registration summary

Registration date: 5 November 2012

Last CQC inspection: 2 December 2020

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Live-in careCare Home

Stay in the home they know and love

✖ Move to a new unknown environment

1-to-1 tailored care from a carer of your choice

✖ Rotating staff of carers, typical ratio 7-to-1

Easy visits from family and friends

✖ Time-bound pre-booked visits

Elderly couples can stay together, supported by a single carer

✖ Elderly couples need to reallocate together in order to stay together

Keep hobbies, rituals, pets, and local communities

✖ A new environment with new rules

A carer can start in as little as 24 hours from first request

✖ Waiting lists that often stretch for months

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Street view of Acacia Care Centre

CQC rating for Acacia Care Centre

CQC rating: Requires improvement

Ratings are provided by the Care Quality Commission (CQC) and reflect the most recent report for this care home, which was published on 2 December 2020.

See CQC's page explaining ratings for more details about ratings and inspection practices of care homes in England.

Safe
Requires improvement
Effective
Requires improvement
Caring
Requires improvement
Responsive
Requires improvement
Well-led
Requires improvement

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This care home finder uses data from the CQC and NHS Choices