More Value
On average, services facilitated by Elder are 35% cheaper than traditional alternatives.
How does Elder work?
Find and manage quality care with ease. Elder connects you with trusted, self-employed carers for both live-in and visiting care, giving you the tools to find the perfect match and simplify the process.
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More control
Whenever and however you need it, you set the scope of your service.
More choice
Pick your favourite self-employed carer from personalised matches.
More support
Use our platform to plan and manage care from anywhere, and chat to 5* rated support teams.
How do I find and book a carer with Elder?
Finding the right care doesn’t have to be complicated. Our straightforward process guides you from your first enquiry to the first day of care.
1. Start your care journey
Give our care advisors a call or create your free MyElder account online. This is the first step to telling us what your loved one needs.
2. Tell us what you need
Answer a few simple questions about your specific requirements. We’ll use this information to identify and begin matching your loved one with potential self-employed carers within 24 hours.
3. Create your care profile
While we find your matches, you can fill in your care profile. This optional but highly recommended step provides your future carer with all the information they need to provide personalised care for your loved one.
4. Choose your carer
Review the detailed profiles of the carers we’ve matched you with. You can chat with your favourites before making a final decision. You can do this individually or as a family.
5. Get ready for the first day
Your agreement with your self-employed carer begins. We recommend having a follow-up call to finalise all the details, such as arrival time and who will be there to meet them.
6. Manage care with MyElder
Once your care agreement begins, you and your family can easily manage everything from anywhere. Use the platform to read carer updates, plan breaks, and keep all crucial care information up to date.
Need urgent care?
In a care emergency, we can help you search for and secure a carer in as little as 24 hours.
If you need urgent care, call our advisors now for help in 24 hours.
Find a carerCall usWhat can a self-employed carer help with?
Self-employed carers on the Elder platform are experienced in a wide range of tasks. Their daily responsibilities will be tailored to the specific needs you’ve shared in your MyElder account.
Please note that while our self-employed carers are highly skilled, they are not nursing professionals. They are not expected to perform tasks that are ‘nurse-led,’ such as injections, advanced wound care, stoma care, or PEG care.
Personal care
E.g help with washing, toileting, and prompting medication
Dressing and grooming
E.g Shaving and hairstyling
Meal preparation
E.g Cooking meals to dietary requirements and tastes
Light housekeeping
E.g Vacuuming, keeping surfaces clean and doing laundry
Running errands
E.g Going to the shops or picking up prescriptions
Companionship
E.g Providing company and encouraging hobbies and interests
Pet care
E.g Feeding and exercising pets
Mobility support
E.g encouraging gentle and suitable exercise
Light gardening
E.g watering flowers and keeping pathways clear
Admin support
E.g Keeping on top of post, paperwork, and appointments
Medication prompting
E.g Ensuring medication is taken correctly
Stoma care
PEG care
Wound care
Ventilation and oxygen support
E.g BiPAP or CPAP Support
Specialist drug administration
Including Controlled Drug Administration, Covert Medication Administration,
Glucose readings via finger pricks, Injections, Pessaries, Enemas, Suppositories
What are the costs for Elder's care?
The cost of care with Elder is based primarily on the needs of the person receiving care and the type of support required. Elder typically provides a clear, all-inclusive weekly rate, which covers carer travel and public holidays. Unlike some care providers, Elder does not charge joining or exit fees, nor are there hidden surcharges for bank holidays or weekends.
Frequently Asked Questions
Still have questions?0333 920 3648
Which types of home care services does Elder offer?
- A carer lives in the home to provide round-the-clock support
- Suitable for people living with conditions like dementia, reduced mobility, etc.
- For long-term care needs
- A carer moves in for a few days to provide round-the-clock support
- Suitable to cover for a main caregiver or for a temporary increase in care needs
- Minimum duration of 3 days
- Book as many hours as you need for help in the comfort of your home
- Support with everyday tasks like grooming, walks, cooking, etc.
- From as little as 1 hour per week
Live-in care
Long-term 24-hour support
Respite care
Temporary 24-hour support
Visiting care
Flexible home visits
Want to learn more about how Elder works?
Big care decisions need bespoke support. Whether you’re ready to search for a carer or simply have more questions, our friendly Care Advisors are here to help 365 days a year.
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