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Visiting care

Find compassionate, hourly visiting care with Elder. Get tailored support from just one hour a week, so your loved one can live independently at home.

Find a carer0333 920 3648
Visiting care with Elder

    More value

    Visiting care from £30 an hour, with no lock-in contracts or hidden fees.

    More control

    Set your own visiting care hours, and adjust them as needs change.

    More choice

    Choose the carer who's the best fit for your loved one's needs.

    More support

    We review every match, so 9 out of 10 customers are satisfied with their first carer.

Carer visiting elderly woman

What is visiting care?

Visiting care, also called hourly care or home visit care, gives your loved one professional support at home, with a carer visiting at times you agree together. Unlike live-in care, the carer doesn't live in the home. It's a flexible option for people who want a little extra help with daily tasks, without needing round-the-clock support.

Visiting care with Elder can include help with a wide range of tasks, from bathing and dressing to medication reminders, light housekeeping and preparing meals. It's also about companionship and emotional support, which can make a real difference to your loved one's wellbeing.

When do I need to consider visiting care for my loved one?

There is no “right time” to get help at home, but people often consider hourly care when a loved one is experiencing:

    Leaving the hospital

    Leaving the hospital

    After an operation or illness, visiting care can provide the support needed for a smooth recovery and can prevent a loved one from having to stay in hospital unnecessarily.

    Carer holding elderly woman

    Mobility or balance issues

    After a fall or when they are becoming unsteady, a regular carer can help prevent future accidents and provide peace of mind.

    Difficulty with daily tasks

    Difficulty with daily tasks

    You may notice a change in personal hygiene, or that they are struggling to stay on top of household chores or meal preparation.

    Memory problems

    Memory problems

    When a loved one starts to forget to turn off appliances or is missing appointments, a carer can provide regular check-ins and reminders.

    Feelings of loneliness

    Feelings of loneliness

    A carer provides a consistent, friendly face and much-needed companionship for those who feel isolated or are at risk of becoming withdrawn.

Find your ideal carer today

Finding the right carer starts with a few questions. If you need care urgently, or you'd just rather talk, one of our care advisors is on hand.

Find a carer0333 920 3648

Visiting care or live-in care: which is right for my loved one?

Visiting care suits your loved one if they need support with specific tasks or times of day. Live-in care suits them better if they need round-the-clock support, or you'd both feel more reassured with someone there all the time.

Not sure which one fits your situation? Our full comparison of visiting care and live-in care walks through both, with real experiences from Elder customers who've tried each.

Which visiting care services are available with Elder?

Visiting care with Elder is tailored to your loved one’s needs, whether that’s a single hourly visit each week or several visits a day. We’ll match you with a carer who has the right skills and experience for the tasks your loved one needs support with.

Personal care

Support with personal tasks to help your loved one stay safe and comfortable, including:

  • Assistance with bathing, dressing, and grooming.
  • Help with using the toilet.
  • Medication reminders and prompting.

Companionship

A friendly face and a helping hand to combat loneliness and provide emotional support:

  • Engaging in hobbies, conversation, and activities.
  • Accompanying your loved one on outings or appointments.
  • Assisting with meal preparation and eating.

Household help

Practical support around the home to maintain a clean and organised living space:

  • Light housekeeping, such as tidying and vacuuming.
  • Laundry and ironing.
  • Running errands, including grocery shopping and picking up prescriptions.
Older woman opening the door

Where can I find visiting care services with Elder?

With Elder, visiting care services are available in a growing number of locations across the UK. A network of trusted, compassionate carers is ready to provide support in the following areas:

If your loved one's location isn't on the list, please call our Care Advisors to find out if we can help.

0333 920 3648
Why Elder

Why families choose Elder for visiting care

We're not the only way to arrange care at home, but families tell us Elder is the one they trust. Here's why.

You choose who comes into your home

Browse carer profiles, read reviews from other families, and speak to carers before you commit. Nobody visits your loved one without your agreement.

15,000+ five-star reviews from families

We have more than 15,000 reviews for the carers on our platform, helping you pick the best for your loved one. Read what they say – because their word matters more than ours.

Real peace of mind, wherever you are

See notes and updates from each visit in your MyElder app, so you always know how your loved one's getting on, even if you live far away.

The whole family, kept in the loop

Give siblings or other relatives their own access to MyElder, so everyone stays informed after every visit, not just the person who arranged care.

A real person to call, seven days a week

Our family support specialists are there when you need reassurance, a quick change to a visit, or help sorting something out.

Rigorous vetting before introduction

Every carer goes through identity checks, Enhanced DBS or PVG checks, right to work verification, and professional references, all completed before they're introduced to your family. Only 2% of applicants are accepted.

Older woman speaking on the phone

How much does visiting care cost?

With Elder, visiting care costs start from £30 an hour, depending on what your loved one needs. It's worth exploring funding options before paying privately.

Local authority funding

Your loved one may be eligible for financial help from their local council towards care costs. Start by requesting a care needs assessment and a financial assessment to check eligibility. If they're eligible, the council will provide a personal budget, which you can manage directly as a direct payment, giving you full control over who provides care.

NHS Continuing Healthcare (CHC)

If your loved one has an ongoing health condition, they may be eligible for NHS Continuing Healthcare. This funding covers the full cost of care, but it's reserved for complex conditions that may fall outside what a self-employed carer can safely provide.

For a fuller breakdown of typical care costs across the UK, see our guide on how much care costs, or speak with one of our care advisors for a free, no-obligation quote for visiting care.

The process

How do I arrange visiting care with Elder?

Arranging visiting care with Elder is a simple, three-step process:

01

Share your care request

Tell us your care requirements using our request form, including the type of care you’re looking for, any specialist skills you need, and what daily life looks like.

02

Select your carer

You’ll start receiving profiles of suitable self-employed carers within 24 hours. Chat to them online or arrange a phone or video call, before choosing who you like best.

03

Manage care

Once your agreement with your carer begins, use your MyElder account to chat with them and the Elder team, manage your schedule and care information, and find respite cover if you need it.

Ready to arrange care?

Start online in minutes to find your ideal carer.

Need guidance?
One of our Care Advisors is on hand to talk it through.

Available Care Advisors
Find a carer0333 920 3648

We help you find the right visiting carer

Don't just take our word for it. Here's what families like yours have said about finding a carer with Elder.

“Patience is a breath of fresh air! She is lively, cheerful and fun and brings joy to my in-laws' home. Nothing is too much trouble. She makes my mother-in-law feel like a princess.”

Louise Elder Customer

“David has been 400% better than I could ever have imagined. I have seen many carers over the years but David is in a break away Premier league. He is attentive, thoughtful, constantly looking to improve the situation.”

David Elder Customer

“[Our carer] never underestimated mum's sharp intellect and desire to hold on to her independence. She and mum chatted about songs mum had always enjoyed, and she helped to create a special playlist for her."

Jane Elder Customer

“My mother has dementia and Maria quickly gained her trust...Maria cooks her delicious meals from scratch and keeps my mother busy with new card games. I have never seen my mother so happy.”

Alice Elder Customer

“She was a very friendly capable caring lady. My husband thought the world of her and has asked me if he can have her care for him the next time I am away which means a lot to me.”

Elizabeth Elder Customer

"Marko has taken the trouble to understand Ken's complicated needs, has become a good friend for Ken and is restoring some fun to Ken's life. For that we cannot thank him enough."

Alan Elder Customer

“Josephine has gone above and beyond. Every Wednesday she cooks a big meal and sets the table for Alison, her son Donald and his wife Annette, which is the highlight of the week and something they all really look forward to.”

Kyla Elder Customer

“Katie has made life easier and better for my gran from the moment she arrived. She has fitted in so well with our wee family and makes my gran feel special.”

Angela Elder Customer

Explore other care options

At Elder, we provide a full range of home care services to suit every need. If your loved one requires around-the-clock support or your primary carer needs a temporary break, these options may be more suitable:

    Old woman smiling with her carer on a bench

    Live-in care

    Long-term 24-hour support

    • A carer moves in with your loved one to support them 24/7
    • Suitable for people living with conditions like dementia and reduced mobility
    • For long-term care needs
    Find a carerExplore live-in care
    Carer helping old woman in the kitchen

    Respite care

    Temporary 24-hour support

    • A carer moves in for a few days to provide 24-hour support
    • Suitable for covering a regular carer’s break or short-term care needs
    • Minimum duration of 3 days
    Find a carerExplore respite care

FAQs about visiting care

0333 920 3648