Daily Care

Available in London & Kent

Whether you’re looking for help with your daily routine, or a few hours of company, live each day your way with Elder’s flexible Daily Care.

Support independence at home

Available in London and Kent

Daily Carers can provide anything from a few hours of support, to all-day care. They’ll ensure things are always done your own way, in your own home.

Only pay for the care you need with our simple pricing structure
Choose your carer from a network of friendly, independent carers
Flexible hourly support, where and when you need it
Receive guidance from a dedicated Family Support Specialist

How it works

In 3 easy steps

Tell us about
your needs

We’ll ask you to complete a care appraisal detailing your care needs – this’ll be reviewed by our clinical team to make sure daily care is right for you. 

Review your
carer matches

We’ll send you the profile and video of any carer we think best matches your needs and lifestyle. All you need to do is let us know who you like best. 

Start your
custom care plan

Once you have agreed on a weekly schedule, your carer will begin providing support at the same time each week.

The benefits of choosing Elder

No surcharges on Bank Holidays or weekends
A one week trial period
Cancel care anytime in the first 7 days, and only pay for the care you’ve received
An agreed weekly rate, with no unexpected extra costs
No lengthy contracts
We only require a two week notice period
No exit fees

Daily Care

We’ll build a weekly package based on how many hours of care you need – how these hours are used each week is up to you.

Per hour from £21 p/h

What does it include?

Keeping the family updated

Regular check-ins with the carer

Prompting personal care

e.g washing and brushing teeth

Medication reminders

Ensuring it’s taken properly and at the right time

Running errands

e.g picking up prescriptions or doing the shopping

Cooking and meal times

e.g preparing meals at regular intervals

Helping with daily pet care

e.g feeding, exercising

Light gardening

Watering flower beds or keeping paths clear

Spending time outside

In the garden, local park, or countryside

Keeping on top of things

Organising post, paperwork, and appointments

Being there to talk to

About anything and everything throughout the day

Support with using technology

e.g televisions or computers

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Download our brochure

Find out more about how our Daily Care Service works day to day – and how it could support your lifestyle.

Dedicated care advisors and
family support specialists

Get quality care in place in as little as 24 hours

Only pay for the care you need with no hidden costs

Choose your carer from our 4000+ community of vetted professionals

What people say about our staff

Big decisions need bespoke support. Our friendly Care Advisors and Family Support Specialists are here seven days a week to listen, guide and empower you through the complexities of care. 

Would you like to discuss your needs with a Senior Care Advisor?

Give us a call on the number below.

Our services

Care with Elder will
always include...

Unlimited carer matching 

Using our technology and expertise, we’ll uniquely match you to carers with the right experience, skills and character.

Emergency support

We can put care in place in as little as 24 hours if your needs are urgent

On-going Family Support

You’ll have your own Family Support Specialist who’ll understand you, your family and your situation

Your own MyElder account

an intuitive online account where you and your family can manage every aspect of care and access carer information.

FAQ’s

You’ll likely have some questions about whether daily care will work for you. We’ve covered some essential information below. 

We work with self-employed carers all over England, Scotland and Wales. Each carer must complete a thorough assessment before they can work as a daily carer on our platform. These include a DBS check, situational judgment assessment, and a character assessment. They must also provide a minimum of two professional references, and be a fluent English speaker.

We’ll aim to offer you at least 2 carers to choose from. However sometimes, depending on your situation, care needs, or location, we may only share the profile of one carer from our network who we think would be the best fit for you. 

You’ll always have the final say when it comes to choosing who supports you at home, so if you do not feel the carers we have shared are right for you just let us know and we’ll look to find an alternative.

We always aim to make long-term matches between a carer and customer, so that you can be cared for by someone you know and trust. We know from speaking with carers that being able to care one-on-one and form a bond with the person they’re caring for is really important. Dedicating their time to one person also helps them to build a consistent schedule and a healthy work life balance. We also reward carers for their commitment to those they care for with an award winning loyalty programme, offering a wide range of lifestyle and wellbeing services.

Before your care starts we’ll work with you to schedule the first weeks of your care. This will be shared with suitable carers so they understand your needs before applying.

Once your care starts, you will manage your care schedule with an online calendar where you can specify the times you need care and what you would like the carer to do on certain days. Your carer will also have access to your calendar and can suggest changes to times.

If either party needs to make changes to the schedule then we recommend that you discuss this before updating the calendar to ensure it works for everyone.

You and your carer will have access to your care calendar. Here you can make changes week on week – spreading your packaged hours across the week in a way that works best. 

We know that from week to week, you may need slightly more or fewer hours; all we ask is that on a four-week average, you stay within your package hours; this ensures our carers get a fair work-life balance and pay.

If you need to make a permanent change to the amount of hours you need, it is best to speak with your carer first to ensure your new schedule works for everyone. If your carer agrees to the new changes and times, you can update your care package by contacting your Family Support Specialist.

There are 2 main sources of funding people use towards the cost of care – funding from a Local Authority, or funding from the NHS

To find out if you qualify for Local Authority funding, you’ll first need to complete a Care Needs Assessment, and a Financial Assessment. Depending on the results of these assessments, your local council may decide to pay for all, some, or none of your care costs. 

To start the assessment process, search for ‘Care needs assessment’ on your local council’s website.

If you’re eligible for funding and would like help setting up payments with Elder, simply speak to your Family Support Specialist. 

NHS Continuing Healthcare funding is available for those with certain long-term health needs, and can cover all of your care costs if you’re eligible. The best way to start the assessment process for NHS funding is to speak to your GP, District Nurse, or Social Worker.

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