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Palliative care at home, chosen by you

Elder matches families with experienced, compassionate carers - so your loved one stays at home, in familiar surroundings, with someone you've chosen yourself - all within 24 hours.

Find a carer0333 920 3648
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    You choose the carer

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    Care can start in 24 hours

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    Personalised on-call support

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    35% cheaper than alternatives

How do I arrange live-in palliative care with Elder?

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Tell us about your needs

Tell us about your loved one, their routines, and the type o f personal care support you are seeking, so w e can help identify carers whose experience may b e suitable.

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Review matched carers

We use structured matching tools to present carer profiles whose experience
aligns with the type o f support sought. You review profiles, read feedback, and speak directly to carers before making any decision.

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Engage your chosen carer

Once you have chosen a carer, you engage them directly and use the MyElder platform to manage schedules, payments, and communication in one place.

Trusted by families across the UK

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5,000 happy customers

“Patience is a breath of fresh air! She is lively, cheerful and fun and brings joy to my in-laws' home. Nothing is too much trouble. She makes my mother-in-law feel like a princess.”

Louise Elder Customer

“David has been 400% better than I could ever have imagined. I have seen many carers over the years but David is in a break away Premier league. He is attentive, thoughtful, constantly looking to improve the situation.”

David Elder Customer

“[Our carer] never underestimated mum's sharp intellect and desire to hold on to her independence. She and mum chatted about songs mum had always enjoyed, and she helped to create a special playlist for her."

Jane Elder Customer

“My mother has dementia and Maria quickly gained her trust...Maria cooks her delicious meals from scratch and keeps my mother busy with new card games. I have never seen my mother so happy.”

Alice Elder Customer

“She was a very friendly capable caring lady. My husband thought the world of her and has asked me if he can have her care for him the next time I am away which means a lot to me.”

Elizabeth Elder Customer

"Marko has taken the trouble to understand Ken's complicated needs, has become a good friend for Ken and is restoring some fun to Ken's life. For that we cannot thank him enough."

Alan Elder Customer

“Josephine has gone above and beyond. Every Wednesday she cooks a big meal and sets the table for Alison, her son Donald and his wife Annette, which is the highlight of the week and something they all really look forward to.”

Kyla Elder Customer

“Katie has made life easier and better for my gran from the moment she arrived. She has fitted in so well with our wee family and makes my gran feel special.”

Angela Elder Customer

Why Families Choose Elder

We're not the only way to arrange care at home - but families tell us Elder is the one they trust. Here's why.

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    You choose who comes into your home

    Browse real carer profiles, read reviews from families like yours, speak to carers before committing, and make the choice yourself. Nobody is ever assigned to you without your agreement.

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    15,000+ five-star reviews

    More than 15,000 families have reviewed their experience with Elder on Trustpilot. Read what they say - because their word matters more than ours.

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    Real peace of mind, wherever you are

    Daily updates, notes and photos from your carer through the MyElder app mean you always know what's happening - without having to chase. Especially if you live far away.

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    The whole family, kept in the loop

    Give siblings or other relatives their own access to MyElder - so everyone stays informed, not just the person who set care up. No more relaying updates between family members.

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    A real person to call, seven days a week

    Your dedicated Family Support Specialist is there when things feel uncertain - whether you have a practical question, need reassurance, or something needs sorting quickly.

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    Rigorous vetting before introduction

    Every carer goes through identity checks, Enhanced DBS or PVG checks, right to work verification, and professional references - all completed before introduced to a family.

What can a live-in palliative carer do?

A live-in carer can become an essential member of your palliative care team – helping with symptom management and improving quality of life. The professional carers in Elder’s network can assist with a wide range of tasks, including:

What’s the cost of care with Elder?

The rates below are the usual costs of care for one person.

Most popular: 2 weeks trial included

Full-time care

From

£1,150p/w

Full-time care (also called live-in care) gives people the choice to be cared for in their own homes. Full-time care includes:

  • Two-week trial
  • No weekend or bank holiday surcharge
  • 2x nightly wake-ups included
  • No lengthy contracts
  • No joining fees
Find a carerLearn more

Short-term care

3 days from

£684

From

£1,595p/w

Elder can arrange short-term respite care for shorter periods. A carer will move into the home and provide expert care.

  • Fast turnaround
  • No weekend or bank holiday surcharge
  • 2x nightly wake-ups included
  • No lengthy contracts
  • No joining fees
Find a carerLearn more

You get to pick and talk to the carer beforehand, so you have someone who is a right fit. The carer gets to ask questions, and you can build a trusted relationship before they even begin care.

Sarah, Elder Customer

The carers have real affection for my parents. They also laugh and joke a lot, which is great especially with my dad…he hasn’t lost his spark even though he is older, and still loves a joke!

Jan, Elder Customer

It has made my own life a lot easier, as I know Jennifer our carer will just sort things out. It’s a nice balance between being consulted about the important decisions, but not having to do it all yourself.

Jill, Elder Customer

We have been very impressed with Elder. They have been really good at finding carers. All the carers have been very very good, kind, organised and helpful. The liaison with Elder has been excellent right from our initial contact.

Margo, Elder Customer

Live-in dementia care: Real stories of staying home

When dementia progresses, familiar surroundings can make all the difference. Discover how families have used live-in dementia care to bring reassurance, routine, and peace of mind.

    Sue with her mum and husband at the park

    How Sue found relief with live-in dementia care for her mum

    Sue shares how dementia care helped her mum stay safe and happy in her own home. This allowed Sue to stop being a carer and become a daughter again, providing her with immense peace of mind.

    Read Sue's story
    Pat and her carer Lorraine in the park

    How live-in Alzheimer's care helped Pat stay safe

    Penny discusses her mum's experience with Alzheimer's, highlighting why live-in care was the crucial choice for her safety, happiness, and continued quality of life.

    Read Penny's story
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How can Elder support with palliative care?

Live-in care can be a valuable form of palliative care, offering practical and emotional support to individuals and their families. It enables people to stay in the comfort of their own home as their condition progresses, rather than moving to a hospital, care home, or hospice – if that’s not needed or desired.

At Elder, our matching process helps you find a carer with the right skills, experience, and personality to meet your needs. This personalised approach ensures they can provide sensitive, one-to-one care while helping to maintain a sense of normality and routine.

Palliative care needs vary depending on the condition. For example:

  • People with dementia may require long-term support as symptoms gradually progress.
  • Those living with COPD often benefit from care after flare-ups or hospital stays.
  • Older adults with cancer may need more intensive care over a shorter period, helping to relieve the burden on family and allow for more meaningful time together.
Pete Dowds, Founder and CEO of Elder

THE FOUNDER'S STORY

Built from a personal experience of care

Elder was founded because its founder lived through the same challenge so many families face – trying to find trustworthy, consistent, personal care at home for someone they loved, and not knowing where to start.

The experience was fragmented, confusing, and often impersonal. Pete believed there had to be a better way – one that kept families in control, gave carers fair and flexible work, and brought real transparency to a sector that desperately needed it.

What started as a personal mission has grown into a platform trusted by thousands of families. But the purpose hasn’t changed: to make arranging care at home simpler, safer, and more human.

Pete Dowds, Founder

FAQs about finding the right live-in carer

phone0333 920 3648