At Elder, we provide urgent, high-quality support that can be arranged quickly to help your loved one to stay safe and comfortable in their own home. Watch Anne's video or discover how urgent home care brought her relief.
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Emergency home care is a flexible and fast-acting care solution for sudden or unexpected situations. It is typically required in two main instances:
In either scenario, our goal is to efficiently arrange a qualified carer who can step in to provide the necessary support, often in the form of short-term live-in care.
Emergency care at home is for anyone who needs additional support at short notice. Circumstances can change at the drop of a hat, leaving families wondering how they will cope. Whether it’s a sudden illness, an accident, or an unexpected change with a current carer, we are here to help.
Some of the most common reasons people require our emergency home care services include:
Emergency respite care: If the primary carer needs an urgent break due to an illness or family emergency, we can step in at short notice to ensure there is no gap in care. This is especially valuable for those with complex conditions like dementia, where continuity of routine is vital.
Early hospital discharge: When a loved one is discharged from the hospital sooner than expected and needs temporary support to recover and rehabilitate, our emergency services can provide a vital bridge until longer-term arrangements are made.
Sudden health deterioration: Following an unexpected diagnosis, a fall, or a rapid decline in health, a person may need immediate support to ensure their safety and well-being at home.
Following a bereavement: If an elderly couple loses one partner, the surviving individual may suddenly need help with daily tasks and emotional support.
Since 2015, Elder has been trusted by thousands of families to provide urgent care. We are experts at rapid response and can arrange for a carer to start in as little as 24 hours.
Need to put care in place urgently? Speak to one of our care advisors.
Call UsOur fully trained and compassionate carers provide comprehensive, person-centered support in the familiar surroundings of your loved one’s home. Emergency care doesn’t have to mean a lower standard of support. We’ll make sure they receive the care they need, with duties that can include:
Personal care: Providing dignified assistance with bathing, dressing, and hygiene.
Medication prompting: Ensuring medication is taken on time and as prescribed.
Mobility support: Helping your loved one safely get out of bed, move around the home, and stay active.
Meal preparation: Planning and preparing nutritious meals.
Household tasks: Light housekeeping and helping with daily errands.
Companionship: Offering emotional support and a friendly face during a difficult time.
The way you pay for emergency care will depend on your circumstances. Your loved one may be entitled to council funding or help from the NHS.
For a free, no-obligation discussion about your options, speak to one of our care advisors.
Call UsArranging emergency home care can seem daunting, but we’ve streamlined the process to make it as simple as possible.
Tell us your care requirements using our request form, including the type of care you’re looking for, any specialist skills you need, and what daily life looks like.
You’ll start receiving profiles of suitable self-employed carers within 24 hours. Chat to them online or arrange a phone or video call, before choosing who you like best.
Once your agreement with your carer begins, use your MyElder account to chat with them and the Elder team, manage your schedule and care information, and find respite cover if you need it.
Long-term 24-hour support
Temporary 24-hour support
Flexible home visits