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How live-in care helped David keep his loved one at home

When a hospital discharge happens suddenly, the right support matters. David shares how live-in care helped his loved one return home safely.

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Why live-in care was the safest choice for David’s family

David’s story shows how crucial it is to have dependable support when a loved one suddenly needs care. Faced with an unexpected hospital discharge, he needed a solution that kept his loved one safe, without uprooting her from the home she cherished.

  • David sitting in the kitchen

    Getting urgent support when the hospital needed her discharged

    When David was told his loved one would be sent home within days, he had to act fast to keep her from being moved into a care home – something she deeply feared.

    “The thing is she looked at me one day and said if I go into a (care) home, I’ll probably die. And I said ‘Where do you wanna be?’ ‘I want to be at my house’”.

    Live-in care meant she could return home safely, with support in place right away.

  • Carer holding elderly woman's hands

    One-to-one care she wouldn’t receive in a care home

    David knew she needed constant, personal attention, not the rotating staffing of a care home.

    “I don’t think she’d have the same level of care going in a home as she does with a 24/7 carer who’s here.”

    Having someone by her side day and night gave her stability, comfort, and truly individualised care.

  • Carer Susan sitting in the kitchen

    A carer who became part of the family

    The emotional connection that formed at home became just as important as the practical support.

    “She cried because the carer was leaving and everything else and she was like we’re friends, you know, so they’d become friends. They’ll watch TV together, have biscuits together and I couldn’t ask for anything more than a companion also at this time.”

    Live-in care gave her companionship, routine, and the warmth of someone who felt like family.

More customer stories about live-in care

Explore more real stories from families who’ve chosen Elder’s live-in care – and discover how personalised support at home can make all the difference.

Learn more about our services

  • Carer laughing with elderly woman on a bench

    Live-in care

    Long-term 24-hour support

    • A carer lives in the home to provide round-the-clock support
    • Suitable for people living with conditions like dementia, reduced mobility, etc.
    • For long-term care needs

  • Carer helping elderly woman in the kitchen

    Respite care

    Temporary 24-hour support

    • A carer moves in for a few days to provide round-the-clock support
    • Suitable to cover for a main caregiver or for a temporary increase in care needs
    • Minimum duration of 3 days

  • Elderly woman with her carer and daughter

    Visiting care

    Flexible home visits

    • Book as many hours as you need for help in the comfort of your home
    • Support with everyday tasks like grooming, walks, cooking, etc.
    • From as little as 1 hour per week