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What is an unsafe discharge from hospital in the UK?

6-minute read | 16/12/2025

Arrange care
Mark Acheson

Editorial Contributor

Clinically reviewed by

Bianca Wardle

An unsafe discharge from hospital in the UK happens when an older person is sent home or to another setting before it is safe, or without the right care, support, or planning in place, as required under NHS and local authority discharge guidance. This can put their health, wellbeing, and independence at serious risk.

For elderly patients, a safe discharge is not just about being medically stable. It also means having the right support at home, clear follow‑up plans, and a realistic understanding of what they can manage day to day.

Why unsafe hospital discharge is a serious issue for older people in the UK

Older adults are more likely to:

  • Live with multiple health conditions
  • Experience frailty, mobility problems, or cognitive decline
  • Need help with personal care, medication, or daily tasks

When discharge planning is rushed or incomplete, older people face a higher risk of:

  • Falls or injuries at home
  • Medication errors
  • Rapid deterioration in health
  • Emergency readmission to hospital
  • Loss of independence

Unsafe discharge is a common cause of avoidable harm and hospital readmissions among elderly patients.

Elderly man in hospital bed

Common signs of an unsafe discharge from hospital in the UK

Below are common indicators that an elderly patient may be facing an unsafe hospital discharge under UK NHS guidance.

Safe vs unsafe hospital discharge (UK)

Families often sense something is wrong before discharge. Warning signs may include:

No clear care plan

  • No written discharge plan provided
  • Unclear instructions about medication, wound care, or follow‑up appointments

Inadequate support at home

  • No assessment of whether the person can wash, dress, cook, or move safely
  • No care arranged despite obvious needs

Medication problems

  • Changes to medication not properly explained
  • Missing prescriptions or confusion about dosages

Pressure to leave hospital

  • Being told discharge is happening suddenly or without discussion
  • Feeling rushed due to bed shortages rather than readiness

Cognitive or communication concerns ignored

  • Dementia, delirium, or confusion not fully considered
  • Discharge instructions given without checking understanding

Older people living with dementia are particularly vulnerable to unsafe discharge if cognitive needs are overlooked.

  • Dementia, delirium, or confusion not fully considered
  • Discharge instructions given without checking understanding

What should a safe hospital discharge look like for an elderly person in the UK?

Under NHS discharge guidance, a safe discharge should be planned, coordinated, and centred on the individual, particularly for older people with complex needs.

A safe discharge should include:

  • A medical assessment confirming the person is fit to leave
  • A care needs assessment covering mobility, personal care, and safety
  • A clear written discharge plan
  • Medication review and explanation
  • Appropriate equipment (e.g. walking aids, grab rails)
  • Arranged support, such as reablement, community nursing, or home care
A safe discharge looks likeAn unsafe discharge looks like
test

Care needs assessed before discharge

Clear written discharge plan provided

Medication explained and supplied

Support arranged at home

Follow-up appointments booked

test

No assessment of care or support needs

Verbal or unclear instructions only

Missing, delayed, or confusing medication

Assumption that family will cope

No follow-up or handover to GP/community teams

Many families explore care at home as part of discharge planning, particularly when an older person needs ongoing support to recover safely.

  • A medical assessment confirming the person is fit to leave
  • A care needs assessment covering mobility, personal care, and safety
  • A clear written discharge plan
  • Medication review and explanation
  • Appropriate equipment (e.g. walking aids, grab rails)
  • Arranged support, such as reablement, community nursing, or home care

For many older people, short‑term support after discharge is essential for recovery.

When hospital discharge was imminent, Anne needed urgent care for her friend Sheila

Is unsafe discharge from hospital illegal in the UK?

An unsafe discharge may breach NHS guidance and, in some cases, statutory duties under the Care Act 2014. Local authorities have a legal responsibility to assess and meet eligible care needs, while NHS bodies have a duty of care to avoid foreseeable harm.

An unsafe discharge may breach:

  • NHS discharge guidance
  • Local authority duties under the Care Act 2014
  • Safeguarding responsibilities

While not every poor discharge is unlawful, hospitals have a duty of care to ensure patients are not put at foreseeable risk. Families have the right to raise concerns and request reassessment.

Elderly person in wheelchair leaving hospital

What to do if you’re worried about an unsafe discharge

If your concern relates to an older person leaving hospital without adequate support, Elder’s guide to hospital discharge and care planning can help you understand your options.

If you believe an elderly relative is being discharged unsafely:

  • Speak to the ward nurse or discharge coordinator immediately
  • Ask for a care needs assessment before discharge
  • Request a delay to discharge if safety concerns remain
  • Ask about reablement or intermediate care support
  • Document concerns in writing if needed

You can say:

“I’m concerned this discharge isn’t safe. What support will be in place at home?”

After discharge: when ongoing care may be needed

If an older person cannot safely manage at home after leaving hospital, families often arrange hourly or live‑in care to bridge the gap.

Live‑in care can provide:

  • One‑to‑one support at home
  • Help with personal care, meals, and medication
  • Reassurance for families during recovery

This option allows many older people to avoid unnecessary readmission or long‑term residential care.

Frequently asked questions about unsafe discharge from hospital (UK)

Hospital discharge in England is governed by NHS guidance on Hospital Discharge and Community Support, which sets out how NHS trusts, local authorities, and community services must work together to ensure patients are discharged safely.

In the UK, a hospital should not discharge an elderly patient without appropriate care if they have identified care needs. NHS guidance requires discharge planning to consider medical, practical, and social care needs. If support is required, this should be arranged before discharge or a clear plan put in place.

You can ask to speak to the discharge coordinator, ward manager, or safeguarding team and request a reassessment. Families have the right to raise concerns and ask for discharge to be delayed if safety issues have not been resolved.

Yes. An unsafe discharge may be treated as a safeguarding concern, particularly where an older person is left at risk of harm, neglect, or serious deterioration.

How Elder can help after hospital discharge

If an older person needs extra support after leaving hospital, Elder can help arrange flexible care at home, whether that’s short-term help during recovery or longer-term support.
Elder has helped more than 1,000 families remove their loved ones from hospital in a timely and safe manner.

Families can choose from hourly care, temporary live-in care following a hospital stay, or permanent live-in care for ongoing needs. Care is arranged quickly, tailored to the individual, and allows older people to remain safely in the comfort of their own home.

This flexibility can reduce the risk of readmission, ease pressure on families, and ensure that no one is left without the support they need after discharge.

Key takeaways

  • An unsafe discharge puts elderly patients at serious risk
  • Discharge must consider medical, practical, and cognitive needs
  • Families have the right to question and challenge discharge decisions
  • Early planning and appropriate care support can prevent harm

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